Welcome to our website. By booking a service with us, you are agreeing to comply with and be bound by the following terms and conditions of service, which together with our privacy policy govern Lynx Intuitive Insights Ltd’s relationship with you in relation to this website and the services we offer.

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In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

 

Service Description: Lynx Intuitive Insights Ltd (“the supplier or us or we”) provides intuitive coaching and various other services as listed on our website to any individual (“the customer or you”). These services are conducted by our coaches (“the coach”) and are designed to support spiritual development, intuitive insights, personal development and well-being.

 

Booking and Cancellation Policy: Services must be scheduled at least 24 hours in advance. To cancel or reschedule an appointment, you must notify us at least 24 hours before the scheduled time. Cancellations or requests to reschedule made with more than 24 hours' notice will be processed without a penalty, allowing you to receive a full refund or to reschedule the session without additional charges.

 

Late Cancellation Fee: If you cancel or ask to reschedule less than 24 hours before the appointment, you will be required to pay the full price of the session as a late cancellation fee.

 

Refund Policy: Refunds for cancelled sessions are only available if the cancellation notice is given more than 24 hours before the scheduled session. Refunds will be processed to the original payment method used at the time of booking.

 

Payment: Full payment is required at the time of booking a service. Payment will be taken via our secure online payment system.

 

No-Show Policy: In the event that you do not show up for your scheduled appointment, you will be charged the full cost of the session.

 

Disclaimer

In committing to intuitive coaching and other services with us, you acknowledge the following:

• You understand that the services you will be receiving are not offered as a substitute for professional mental health care or medical care and are not intended to diagnose, treat or cure any mental health or medical conditions. You also understand that we are not acting as a mental health counsellor or a medical professional.

• For legal purposes, you understand that coaching is currently an unregulated industry and that we are not “licensed “ by any UK body even though the sessions may take place in England or elsewhere in English.

• You understand and agree that you are fully responsible for your well-being during your coaching sessions, personalized guided meditations or during the delivery of any other of our services and subsequently, including your choices and decisions.

• You understand that our services are not a substitute for counselling, psychotherapy, psychoanalysis, mental health care or substance abuse treatment, and you will not use it in place of any form of therapy.

• You understand that all comments and ideas offered by us are solely for the purpose of aiding you in achieving the defined goals. You have the ability to give your informed consent, and hereby give such consent to us to assist you in achieving such goals and understand that results are not guaranteed.

• You understand that to the extent our work together involves spiritual development, personal development, intuitive development, career or business development, we do not promise outcomes included but not limited to, personal introspection, increased personal happiness, career progression, profitability and/or business success.

 

Data Protection

You understand that we will protect your information as confidential unless you state otherwise in writing. If you report child abuse, elder abuse or neglect or threaten to harm yourself or someone else, you understand that necessary actions may be taken and your confidentiality agreement may be limited in this capacity. Furthermore, if we are  ordered by a court to provide information or to testify, we will do so to the extent the law requires.

 

Data Security

You understand that the use of technology is not always secure and you accept the risks of confidentiality in the use of email, text, phone, WhatsApp, Zoom and any other technology.

 

Confidentiality

Personal information or business information supplied by clients in coaching sessions, personalized guided meditations or any during other of our services will be treated as confidential. It will not be disclosed to a third party without the client’s prior permission, save where required by law or where action might be necessary to prevent harm to the client or someone else.

 

Waiver

You hereby release, waive, acquit and forever discharge us, any agents, successors, assigns, personal representatives, executors, heirs and employees from every claim, suit action, demand or right to compensation for damages you may claim to have or that you may have arising out of acts or omissions by yourself or by our employees as a result of the advice given by us or otherwise resulting from the relationship contemplated by this agreement.

You further declare and represent that no promise, inducement or agreement not expressed in this agreement has been made to you to sign this agreement. This agreement shall bind your heirs, executors, personal representatives, successors, assigns, and agents.

 

Format of Sessions

Sessions are online via Zoom. The coach is open to other formats by mutual agreement. The length of each session set by the customer at the time of booking on the appointment booking platform and paid for accordingly at the time of booking. Sessions may over-run by mutual agreement and paid for retrospectively, but only if the Coach has no commitments immediately following the session.

 

Session Fees

The fees are stipulated on the website and made clear at the time of booking. He reserves the right to change these from time to time. Any payments for sessions paid in advance are honoured even if prices have risen between the point of booking and the time of session.

 

Between Sessions

The coach may assign the customer tasks or exercises to complete between sessions. There is no obligation on the client to complete these items of ‘homework’, but not doing so may slow the customer’s progress in gaining improved quality of life or achieving desired business or personal outcomes.

The client may contact the coach by e-mail between sessions to seek clarification regarding anything arising from a coaching session or for administrative purposes (e.g. where a client needs to rearrange a coaching session or make a payment).

 

Intellectual Property

We grant the client access to various materials, content, resources, and information ("Materials") as part of the coaching sessions and through free resources or content available on the Provider's website. These Materials include, but are not limited to, documents, videos, audios, methodologies, techniques, tools, graphics, and texts, all of which constitute the intellectual property of the Provider and are protected under applicable copyright and intellectual property laws.

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The Recipient acknowledges and agrees that the Materials provided are exclusively for personal, non-commercial use within the scope of the coaching program or for the personal benefit of the Recipient. The Recipient is strictly prohibited from copying, reproducing, modifying, distributing, selling, licensing, or otherwise exploiting the Materials for commercial purposes or in any manner that competes with the Provider's offerings or infringes on the Provider's intellectual property rights.

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Any unauthorized use of the Materials, including but not limited to, their use in another coaching program, as part of business offerings, or any form of redistribution or reproduction without the prior written consent of the Provider, is expressly forbidden. Such actions give the Provider the right to pursue legal action against the Recipient to enforce the intellectual property rights, seek damages, and obtain any other remedies available under the law.

 

Governing Law

This contract is governed by the law of England whose courts have exclusive jurisdiction in relation to any dispute, disagreement, proceedings or legal claim of any nature relating to the service provided or the contract.

 

Amendments

We reserve the right to amend these terms and conditions at any time. Any such changes will be applicable to new bookings after the date of change.

We value your trust in our services and are committed to serving you. If you have any questions about these terms and conditions, please contact us at ana@lynxintuitiveinsights.com.